10DLC Privacy Policy
Effective Date: 2/24/2024
Last Updated: 2/24/2024
At Centre Graphics, Inc. d/b/a Klick Companies (“we,” “us,” or “our”), we value the privacy of our customers and users. This 10DLC Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us via SMS/MMS messaging services, specifically through 10DLC numbers. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information through our 10DLC SMS/MMS messaging services:
- Personal Information: This includes information such as your phone number, name, email address, or other information you voluntarily provide when signing up for our SMS services or interacting with our messages.
- Usage Data: We may collect information about how you interact with our SMS/MMS messages, including the time and date of the messages, the content of the messages, and response times.
- Opt-In Data: When you subscribe to our SMS messaging services, we collect your consent to receive messages from us, which is required by law.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
- Service Delivery: To send you SMS/MMS messages, alerts, updates, and marketing materials related to our products or services.
- Customer Support: To respond to your inquiries and provide customer support services.
- Compliance: To ensure compliance with legal obligations and telecommunication regulations, including but not limited to, the Telephone Consumer Protection Act (TCPA), the Cellular Telecommunications Industry Association (CTIA) guidelines, and the Mobile Marketing Association (MMA) rules.
- Marketing and Promotions: To provide you with special offers, promotional messages, and other communications that may interest you.
3. Opting Out
You may opt out of receiving SMS/MMS messages from us at any time by replying “STOP” to any of our messages. Once you opt out, we will cease sending you messages. However, you may still receive service-related or transactional messages from us if you are an active customer.
4. Disclosure of Information
We do not sell, rent, or share your personal information with third parties except as described below:
- Service Providers: We may share your personal information with third-party service providers who assist us in delivering SMS/MMS messages and managing our 10DLC messaging platform.
- Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena, or similar legal process, or in response to regulatory authorities’ requests.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you opt out of our services, we will retain your phone number on a suppression list to ensure that we do not contact you again.
6. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or mobile networks is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Children’s Privacy
Our 10DLC messaging services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under this age. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the effective date at the top of this page. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this 10DLC Privacy Policy or our data practices, please contact us at:
Centre Graphics
625 S Lakeshore Dr
administrator@klickcos.com
619-243-8300